Skip to Main Content

Charlotte Mecklenburg Library One Access: Home

Getting started with Libby

See the source image

With Libby, you can borrow free ebooks, digital audiobooks, and magazines from your library. All you need is your One Access credential.

Step 1

Install the Libby app from your device's app store.

Or, visit in your Chrome, Safari, Firefox, or Edge (Chromium) browser.

Step 2

In Libby, follow the prompts to find your library (Charlotte Mecklenburg Public Library) and sign in using One Access credentials.

Step 3

Browse your library's catalog and borrow a title.

Your selection will vary based on your library since each library chooses what titles and formats to offer in Libby.

Step 4

Borrowed titles appear on your Shelf (Shelf) and download to the app automatically when you're connected to Wi-Fi, so you can read them when you're offline.

On your Shelf, tap loans at the top of the screen. From there, you can:

  • Tap Read With... to choose where you'd like to read the book (Kindle or Libby), then finish sending to Kindle (U.S. libraries only) or start reading in Libby.
  • Tap Open In LibbyOpen Magazine, or Open Audiobook to start reading or listening in the app.
  • Tap Manage Loan to see options like Renew and Return.

Happy reading!

How to Set Up Your Hoopla Account

See the source image

Step 1: 

Go to and click on the blue “Get Started” button. You also have the option of downloading the free Hoopla app from your app store. The registration process will be very similar.

Step 2: 

Enter your information. You will need to enter your email address and create a password. You will hit the blue “Agree” button to agree to the terms and conditions.

Step 3: 

Choose Charlotte Mecklenburg Public Library from a list of public libraries. You may have to type in the full name “Charlotte Mecklenburg Public Library” before it pops up. Hit the blue “Next” button.

Step 4: 

Enter the 14-digit number found on the back of your library card. If you have misplaced your card, the library staff can provide you with your library card number, or with a replacement card. Hit the blue “Sign Me Up” button.

Step 5: 

Start using Hoopla to check materials out! One Access account holder can now check out 10 electronic materials per month. There are no late fees. Once your item has expired, it returns automatically, and won’t play on your device anymore. There is no need to place holds with Hoopla materials – all titles are available 24/7 to as many people as wish to view them. Audiobooks and e-books are available for 21 days; music for 7 days; movies and tv shows for 72 hours.


What is ONE Access?


When libraries and schools work together, everyone wins.

In 2015 the Library, Charlotte-Mecklenburg Schools, Mecklenburg County, and the City of Charlotte accepted the White House ConnectED Library Challenge, pledging to provide students with easily accessible information and educational resources. 

By the end of 2015, that pledge had become a reality, as more than 100,000 of 147,000 CMS students accessed Library services using their student IDs in an initiative called ONE Access™.  The project continues to grow as more students and more schools join the initiative.

Johnson & Wales University and the Charlotte Mecklenburg Library (CML) system has partnered to give its students on the charlotte campus access to additional resources and more opportunities with additional programs offered by the CML.

CML Resources

Charlotte Mecklenburg Library has the tools you need for any research or informational need. The Library provides free access to newspaper and magazine articles, homework help, genealogy, job and career help, financial resources, and more. These resources help you find quality materials that you can trust. Please note, some resources require your library card or ONE Access ID number and PIN to access resources outside the Library.

How to access CML Online Resources

Important: To access an online resource you will need your Barcode. Click here or click on the "Where is My Barcode?" tab 


Profile Photo
Donte' Perry
Contact me for One Access assistance with connection issues or troubleshooting